Reporting to the Project Services Manager and liaising with the wider IT support team, who are all hugely customer relationship focused, you will work together to resolve issues and develop best practice operations moving forward.

It is essential that you are fully competent in the following:

Windows Server 2003/2008/2012

MS Exchange 2010/2013

Office 365 Migrations

OneDrive/DropBox/Box and other cloud migrations

Microsoft Windows 7/8 /10 Support and Troubleshooting

MS Office 2007/2010/2013/2016

Support and Administration of Active Directory and Exchange

Office 365

Macs

AutoTask AEM

AutoTask PSA

Setting up phone and video conference equipment

Experience supporting IPad/IPhone’s and general smartphone support

Installing and Configuring new hardware and software

High level of communication skills is a must!

Excellent documentation skills

Willingness to learn. Ongoing personal development is essential

A hard working attitude and willing to go that extra mile for your team.

Provide the highest level of Customer Service to all levels of the business.

Must have a great hard working and positive attitude to work

Before applying please ensure:

You must be either an US Permanent Resident or Citizen to apply for this role

You must have your own vehicle with comprehensive car insurance as you may need to travel with equipment to customer sites

A cover letter must be attached to the application addressing all the requirements for the position.