Reliable IT Services for Healthcare in Australia

As you cater to your patient’s medical issues, let us handle your information technology problems. Our team of tech professionals will facilitate a secure Medical IT solution for you at an affordable rate.

IT Services for Healthcare

Run your medical business efficiently by delegating your information technology operations to Cloud Solution IT. We provide comprehensive cloud-based healthcare IT solutions, covering everything from configuration to implementation to maintenance to troubleshooting. And we do all that at a fraction of the cost it takes to hire an internal IT team!

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Managed IT Services

Rely on our tech professionals to cater to your healthcare IT needs. A dedicated team helps you get onboard, provides quick help whenever you require it and handles your daily medical IT demands effortlessly. The advanced IT infrastructure ensures your systems are up and running at all times.

Custom Cloud Services

Cloud Solutions IT secures your data through its custom cloud services. Migrate your data online and stop spending money on hardware, storage space and licenses. The cloud system streamlines your workflow, allowing you to access information and conduct communication from anywhere and at any time.

VoIP Services

Use our VoIP services to ensure your connection with your patients is never compromised. Say goodbye to dropped calls, cyberattacks and security concerns. Take as many conference calls as you want while our VoIP specialist works committedly to monitor and secure your telecommunications setup and assets.

Virtual CIO

As part of our healthcare IT solution, we secure your system thoroughly. Access 24/7 IT support for your medical business through our Virtual CIO. Let us track your IT budget, oversee your IT infrastructure, and introduce timely upgrades so you can improve your productivity and grow your practice like never before.

24/7 IT Support

Access 24/7 IT support, whether on-site or remotely, as per your requirement. We offer dedicated managed IT infrastructure, which includes troubleshooting services, diagnosis, network support, and digital security solutions, in addition to round-the-clock help desk in compliance with HIPAA and PCI.

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Cloud Computing

When you migrate to our cloud medical IT solution, you can keep a complete online backup of the relevant medical records. We also optimize your storage and secure private patient information. Our cloud infrastructure puts your mind at ease while cutting costs and boosting performance.

Cyber Security

We provide robust cybersecurity, so you never have to worry about data breaches. Our solution is customized to the needs of healthcare IT, and we work committedly to ensure your medical business is safe against all possible threats through firewall, encryption, and malware protection.

Backup & Recovery

Stay HIPAA compliant and keep your critical data safe through our continuous backup, recovery and disaster management system. With Cloud Solution IT, you can secure yourself from data loss and ensure a quick recovery in case of unexpected outages.

SAP HANA Consulting

Get increased scalability and agility for your systems through SAP HANA Consulting. Gain real-time insights into your medical business’ performance, take timely decisions for improvements and access a multi-cloud environment for greater speed, convenience and efficiency.

GET IN TOUCH WITH US FOR CUSTOMISED IT SOLUTIONS

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Why Choose Us

Free Network Audit

Check our services out for free before you pay to get on board. We offer network audits free of cost, where our tech professionals evaluate your existing IT infrastructure, offer expert advice and troubleshoot - giving you a glimpse into all that you will gain after subscription.

Expert Service

To complement your medical expertise, our team provides you with technical expertise. Our IT professionals monitor, upgrade and secure your systems without you having to ask. Get a comprehensive medical IT solution while only paying for the features you use.

Eases Staffing Challenges​

Security & Network Support

We maintain complete compliance with HIPAA and PCI, ensuring you meet all regulatory demands of the medical industry. We also manage your firewall, routers, switches and network traffic, quickly resolving problems like network downtime.

Immediate Response

With Cloud Solution IT on your side, your medical IT needs are tended to without delays. We don’t keep you in a queue and make you wait for treatment. Instead, our response is quick and immediate, delivering on the promise to keep your cloud system up 24/7.

On-Ground IT Suppor

Every time you need IT help, our team dedicated to your medical business will rush in to provide on-ground support. We take care of it all - from regular maintenance to surprise hardware problems to any IT emergencies.

Remote IT Support

If you haven't got time to waste and require immediate IT intervention, rely on us without any doubt. Our remote IT support game is strong. We send in our IT forces (virtually) to tackle and troubleshoot any sudden problems that demand quick resolution.

Check out our stellar IT Services Reviews

Lara Family Dentist
Lara Family Dentist
2022-03-24
Tony Laino
Tony Laino
2022-02-06
Cloud Solution IT are maintaining our servers and workstations and have Migrated us to O365. They provide excellent customer service and are very cost effective. I am extremely satisfied with Baljeet and the Team at Cloud Solution IT and would highly recommend them.
Phillip Island Dental
Phillip Island Dental
2022-01-30
Cloud Solution IT Setup new Dental practice for us and I am very happy with the services. The journey was very smooth with all the pre planning. Cloud Solution IT is very cost effective and professional when comparing to other IT companies. I was able to open the clinic without any delays. I would strongly recommended them for their good work,
David Beahan
David Beahan
2021-10-07
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
dalia pinnacledental.com.au
dalia pinnacledental.com.au
2021-07-30
Great Service and excellent people to deal with. Sam is very professional, friendly, very responsive whenever we have tech problems and excellent communication. Highly recommend.
HCP GWC
HCP GWC
2021-07-28
"Cloud Solution IT helped us migrate our old on premises server to a new Microsoft Cloud with very minimal disruptions to our operation. We now have the freedom to go about our business anywhere. Extremely satisfied! Very pleasant, efficient and helpful. Thanks Cloud Solution IT Team."
Navneet Jha
Navneet Jha
2021-07-06
Working with Cloud Solution IT was good experience. Very efficient and friendly behaviour. Helped us a lot. Would love to work with them again.
Chulika De Silva
Chulika De Silva
2021-07-01
Great work Cloud Solution IT. During the Salesforce implementation, they were helpful in providing short videos reiterating the different Salesforce processes. Clearly communicates ideas and thoughts in team meetings and conferences. Willingly adjusts their schedule to be available when needed.
Ammar Aljuboori
Ammar Aljuboori
2021-07-01
Thanks to Cloud Solution IT's work, the workflow process was significantly improved satisfying the company's requirements. The team established an effective workflow through seamless communication. They were helpful in providing short videos reiterating the different Salesforce processes
Anil Sharma
Anil Sharma
2021-06-29
Response and solution are heart and soul of customer service. I am lucky i found both at same place. Thank you very much for saving my buisness. IT Support is backbone of any buisness, Thank you very much and please continue same standard of service.

Our Partners

Certified Capabilities of our Team

We work with all leading dental practice management softwares

Including Centaur, Henry Schein, Sirona and Core Practice

We also work with a number of other less known software programs as well – Contact us for unbiased advice on which clinical management software will best suit your practice.

 

Cloud Solution IT is also obedient to the newest HIPAA values. You will get peace of mind understanding that your patient details are protected as per to the most up-to-date HIPAA standards.

Call Us:0370180724

Email: [email protected]

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How CloudSolutionIT Delivers IT Services for Healthcare

Choose the Best Suited Plan

Cloud Solution IT tailors solutions to meet your complex medical IT needs. We customize our plan per the specific requirement of the medical and healthcare industry, ensuring you comply with HIPAA and other regulatory demands while also improving your business performance. We offer you round the clock security, disaster recovery management, patient privacy, continuous online backup, and more. No matter what budget you have set aside, we can devise a plan to accommodate you. The scalability of our system means you can upgrade to more features whenever you want with zero hassle.

Data Backup & Disaster Recovery

Our Onboarding Process

At CloudSolutionIT, we ensure you get on board with us smoothly and without hassle. We have a four-step onboarding process that simplifies the experience:

Phase 1: Service Definition​

As you decide to get on board, we explain the exact healthcare IT services we will offer to ensure transparency. We go through every service mentioned on the list inside the Signed Agreement, helping you understand the features you are subscribing for in easy terms. During this step, we also learn your existing system and identify your medical business' specific IT needs through on-site data gathering, process documentation, and ongoing support services.

Phase 2: Data Collection

At the second step, our team of technicians visits your medical office to gather the required information about your current IT system. At the same time, we launch the documentation process. Our technicians explore all relevant areas, going through a comprehensive checklist of discovery items and procedures. This includes security assessment, network investigation, backup verification, server room inspections, and policy documentation.

Eases Staffing Challenges​

Phase 3: Internal Information Review

Next, we thoroughly investigate and decide on the right IT environment for your medical business. Our senior technicians go over all the information collected at step 2 with your dedicated team, making sure to cover every possible area. As we do that, we also ensure that the technology we apply to your business meets your medical IT needs while also boosting your performance, cutting costs, and increasing profits.

Phase 4: Orientation Meeting and Service Hand-off

At this final step, you meet with your dedicated CloudSolutionIT team. They go over the new client manual with you, explain the expert findings, offer recommendations for further improvements and more. As you speak with your IT team, you can streamline the support system in order to satisfy any particular requirements you might have. If the IT team deems the need to revisit the site, we will schedule meetings with you through your Account Manager.

Frequently Asked Questions

What are IT services for healthcare?

IT services for healthcare are offered by a managed service provider (MSP). In simple terms, you outsource your IT needs to a third-party of IT professionals who then monitor, manage and maintain the entire IT infrastructure of your medical business. Your MSP is responsible for customizing a plan to ensure you get a complete medical IT solution, including such services as network installation, troubleshooting, backup, disaster recovery management and more.

Why use medical IT support?

The biggest benefit of using medical IT support is that it frees up your time and saves costs by outsourcing all your IT needs to an external service provider. This means you can now invest your time and money into growing your medical practice. With a reliable MSP handling your IT infrastructure, you no longer have to worry about errors, lags, network downtime or troubleshooting. Your MSP will assign a dedicated team to help you out quickly whenever you need support, whether remotely or on the ground. It’s a viable and beneficial alternative to hiring an IT team of your own.

What is IT Support for healthcare?

IT Support refers to the services offered by technical experts to manage the IT system of your medical business. The tech professionals cater to all your IT-related needs, oversee your IT infrastructure, and resolve any issues that arise, ensuring your practice operates seamlessly without facing downtime or delays.

What are custom cloud services?

Your MSP provides you with custom cloud services that enable your medical business to go entirely digital, eliminating the need to maintain physical archives. A cloud service platform is secure, flexible and agile, ensuring convenience and optimal speed and security. Custom cloud services usually include cloud migration, configuration, optimization, data security, and server maintenance.

How much do IT services for healthcare cost?

The cost of IT services for healthcare depends on which MSP you select to handle your IT system. You can explore subscription-based plans, where you pay a monthly or yearly fee to use the features that come with the plan you sign up for. On the other hand, some MSPs offer plans with custom quotes. The upshot is that you can add or remove services per your specific requirement, paying only for the features you use.

What is an IT help desk?

IT help desk refers to the platform you can reach out to whenever you have a technical query. It is managed by IT professionals who listen to your problem, find the right solution for your need, and guide you through the necessary process of troubleshooting. While you can contact an IT help desk when the need arises, they are not fully aware of the system installed at your clinic and might offer standard solutions. This is why more and more medical businesses today choose the affordable option of managed service providers to cater to all their IT needs.

What are custom cloud services?

Your MSP provides you with custom cloud services that enable your medical business to go entirely digital, eliminating the need to maintain physical archives. A cloud service platform is secure, flexible and agile, ensuring convenience and optimal speed and security. Custom cloud services usually include cloud migration, configuration, optimization, data security, and server maintenance.

What is VoIP support?

VoIP support refers to the preventative and responsive phone system support provided by an MSP. The purpose is to keep your communication channels up and running smoothly at all times. Your MSP will monitor your VoIP system regularly, provide backup, ensure software, hardware and network maintenance as well as 24/7 security against cyberattacks.

How can a medical business benefit from IT services?

As MSPs, we have provided medical IT solutions to various prominent healthcare service providers in Australia. You can take advantage of extensive features as well as choose from a range of medical practice management software, including Best Practice, Bluechip, FrontDesk, Genie, Incisive, Medical Director, and TM2. As you upgrade your IT infrastructure, your scheduling system, E-health maintenance, and patient communication improve. In addition to system configuration, our IT professionals help your staff set up appointment books, letter templates, mailing lists, and Argus integration to save you the trouble of calling multiple vendors.

24/7 IT Support

Access 24/7 IT support, whether on-site or remotely, as per your requirement. We offer dedicated managed IT infrastructure, which includes troubleshooting services, diagnosis, network support, and digital security solutions, in addition to round-the-clock help desk in compliance with HIPAA and PCI.

Cloud Computing

When you migrate to our cloud medical IT solution, you can keep a complete online backup of the relevant medical records. We also optimize your storage and secure private patient information. Our cloud infrastructure puts your mind at ease while cutting costs and boosting performance.

Cyber Security

We provide robust cybersecurity, so you never have to worry about data breaches. Our solution is customized to the needs of healthcare IT, and we work committedly to ensure your medical business is safe against all possible threats through firewall, encryption, and malware protection.

Backup & Recovery

Stay HIPAA compliant and keep your critical data safe through our continuous backup, recovery and disaster management system. With Cloud Solution IT, you can secure yourself from data loss and ensure a quick recovery in case of unexpected outages.

SAP HANA Consulting

Get increased scalability and agility for your systems through SAP HANA Consulting. Gain real-time insights into your medical business' performance, take timely decisions for improvements and access a multi-cloud environment for greater speed, convenience and efficiency.

Managed IT Services

Rely on our tech professionals to cater to your healthcare IT needs. A dedicated team helps you get onboard, provides quick help whenever you require it and handles your daily medical IT demands effortlessly. The advanced IT infrastructure ensures your systems are up and running at all times.

Custom Cloud Services

Cloud Solutions IT secures your data through its custom cloud services. Migrate your data online and stop spending money on hardware, storage space and licenses. The cloud system streamlines your workflow, allowing you to access information and conduct communication from anywhere and at any time.

VoIP Services

Use our VoIP services to ensure your connection with your patients is never compromised. Say goodbye to dropped calls, cyberattacks and security concerns. Take as many conference calls as you want while our VoIP specialist works committedly to monitor and secure your telecommunications setup and assets.

Virtual CIO

As part of our healthcare IT solution, we secure your system thoroughly. Access 24/7 IT support for your medical business through our Virtual CIO. Let us track your IT budget, oversee your IT infrastructure, and introduce timely upgrades so you can improve your productivity and grow your practice like never before.