Career Opportunities
IT SUPPORT ENGINEER – FULL TIME
Reporting to the Project Services Manager and liaising with the wider IT support team, who are all hugely customer relationship focused, you will work together to resolve issues and develop best practice operations moving forward.
IT IS ESSENTIAL THAT YOU ARE FULLY COMPETENT IN THE FOLLOWING:
Windows Server 2003/2008/2012
MS Exchange 2010/2013
Office 365 Migrations
MS Office 2007/2010/2013/2016
Macs
AutoTask PSA
AutoTask AEM
Office 365
Willingness to learn. Ongoing personal development is essential
Provide the highest level of Customer Service to all levels of the business.
A hard working attitude and willing to go that extra mile for your team.
High level of communication skills is a must!
Microsoft Windows 7/8 /10 Support and Troubleshooting
OneDrive/DropBox/Box and other cloud migrations
Setting up phone and video conference equipment
Support and Administration of Active Directory and Exchange
Experience supporting IPad/IPhone’s and general smartphone support
Installing and Configuring new hardware and software
Excellent documentation skills
Must have a great hard working and positive attitude to work
Reporting to the Project Services Manager and liaising with the wider IT support team, who are all hugely customer relationship focused, you will work together to resolve issues and develop best practice operations moving forward.
IT IS ESSENTIAL THAT YOU ARE FULLY COMPETENT IN THE FOLLOWING:
Windows Server 2003/2008/2012
MS Exchange 2010/2013
Office 365 Migrations
MS Office 2007/2010/2013/2016
Macs
AutoTask PSA
AutoTask AEM
Office 365
Installing and Configuring new hardware and software
High level of communication skills is a must!
Excellent documentation skills
Willingness to learn. Ongoing personal development is essential
OneDrive/DropBox/Box and other cloud migrations
Microsoft Windows 7/8 /10 Support and Troubleshooting
Support and Administration of Active Directory and Exchange
Must have a great hard working and positive attitude to work
A hard working attitude and willing to go that extra mile for your team.
Experience supporting IPad/IPhone’s and general smartphone support
Setting up phone and video conference equipment
Provide the highest level of Customer Service to all levels of the business.
Before applying please ensure
Resident
You must be either an US Permanent Resident or Citizen to apply for this role
Have your own vehicle
You must have your own vehicle with comprehensive car insurance as you may need to travel with equipment to customer sites
Cover letter
A cover letter must be attached to the application addressing all the requirements for the position
Submit Your Resume
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Our Services Include
Managed IT Services
Why hire a dedicated team for your IT solutions when we offer them for a much lower price? Cloud Solution IT offers the best IT Support in Australia and tech solutions best suited for your medical practise.
Cloud Computing
Ditch the old-school storage tactics and use your workplace capacity smartly. Protect your patient data from unauthorised access with our secure Cloud Computing Services. Access large storage capacity and pay only for what you use.
IT Support
On-site and remote troubleshooting along with network support in compliance with ePHI, HIPAA, and PCI. Need assistance? We are here for you. Cloud Solution IT offers secure IT support via a 24/7 helpdesk to medical practitioners in Australia.
Virtual CIO
Cloud Solution IT offers Virtual CIO services. Get a dedicated IT expert as your own CIO who will set your IT goals, decide the budget, modernise systems, and facilitate upgrades for your medical practise as and when needed.
VOIP Services
Get VoIP services and make communication with your patients a hassle-free and smooth process. We handle all your outsourced VoIP needs and provide you with cost-effective monitoring solutions via a specialist.
Citrix Managed Services
Keep your Citrix environment updated and running at full speed with our help. We centralise your systems and empower you with custom mobile solutions that fully facilitate team collaboration.
Our Partners
Certified Capabilities of our Team
Our Partners
Certified Capabilities of our Team
Check out our stellar IT Services Reviews
Tony Laino
2022-02-06
Cloud Solution IT are maintaining our servers and workstations and have Migrated us to O365. They provide excellent customer service and are very cost effective. I am extremely satisfied with Baljeet and the Team at Cloud Solution IT and would highly recommend them.
Phillip Island Dental
2022-01-30
Cloud Solution IT Setup new Dental practice for us and I am very happy with the services. The journey was very smooth with all the pre planning. Cloud Solution IT is very cost effective and professional when comparing to other IT companies. I was able to open the clinic without any delays. I would strongly recommended them for their good work,
David Beahan
2021-10-07
They are highly responsive when our less IT savvy contacts require support. Quick response times. Improved our security and saved us money on our Azure subscription.
dalia pinnacledental.com.au
2021-07-30
Great Service and excellent people to deal with. Sam is very professional, friendly, very responsive whenever we have tech problems and excellent communication.
Highly recommend.
HCP GWC
2021-07-28
"Cloud Solution IT helped us migrate our old on premises server to a new Microsoft Cloud with very minimal disruptions to our operation. We now have the freedom to go about our business anywhere. Extremely satisfied! Very pleasant, efficient and helpful. Thanks Cloud Solution IT Team."
Navneet Jha
2021-07-06
Working with Cloud Solution IT was good experience. Very efficient and friendly behaviour. Helped us a lot.
Would love to work with them again.
Chulika De Silva
2021-07-01
Great work Cloud Solution IT. During the Salesforce implementation, they were helpful in providing short videos reiterating the different Salesforce processes. Clearly communicates ideas and thoughts in team meetings and conferences. Willingly adjusts their schedule to be available when needed.
Ammar Aljuboori
2021-07-01
Thanks to Cloud Solution IT's work, the workflow process was significantly improved satisfying the company's requirements. The team established an effective workflow through seamless communication. They were helpful in providing short videos reiterating the different Salesforce processes
Anil Sharma
2021-06-29
Response and solution are heart and soul of customer service. I am lucky i found both at same place. Thank you very much for saving my buisness. IT Support is backbone of any buisness, Thank you very much and please continue same standard of service.
Melbourne
190 Queen St, Melbourne VIC 3000, Australia
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115 Pitt St, Sydney NSW 2000, Australia
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