Cloud Solution IT is committed to providing quality services and ensuring your privacy is protected under the Australian Privacy Principles (APPs) as detailed in the Privacy Act 1988 (Cth).

We may collect personal information including your name, company details, address, email, phone number, and usage data when you:

 1.Request a service or support

 2. Use our website forms

 3.Subscribe to our newsletter

 4.Interact with our help desk or support team

 

We collect this information to: 

 1.Provide IT services, support, and solutions

 2.Respond to your enquiries

 3.Improve and personalize your experience

 4.Send newsletters, updates, or promotional information (with your consent)

 5.Ensure security and technical functionality of our website and systems

 

 Your personal information is: 

 1.Used only for stated business purposes

 2.Stored securely, with appropriate safeguards against misuse, unauthorized access, interference, loss, or disclosure

 3.Shared only with trusted third-party suppliers for IT servicing (never sold or disclosed for unrelated reasons)

 4.Destroyed or de-identified when no longer needed

 

We do not share your personal information with outside parties except where required by law, or with your consent for IT service delivery.

You may request access to, or correction of, your personal data at any time by contacting us via the website or by email.

In case of any data breach likely to cause serious harm, affected persons and the Office of the Australian Information Commissioner will be notified, as required by law.

 For further information about privacy and how your personal information is handled by Cloud Solution IT, please contact: