Get reliable, predictable support for your Microsoft 365 stack.
Australian businesses rely on tools like SharePoint, Teams, Power BI, Power Apps, Power Automate, Exchange Online, Intune, Microsoft Purview, Business Central, and Dynamics. Our fixed-fee Microsoft 365 managed services deliver fast fixes and expert help through pre-packaged yearly plans. No surprises. Just results. Choose from Standard, Advance, or Premium based on your team size.
Trusted by 50+ Australian SMBs across Sydney, Melbourne, and Brisbane.
The Problem
Running Microsoft 365 in-house drains time and resources for teams of 20 to 200. IT managers chase urgent SharePoint glitches or Teams outages during peak hours. Power BI reports fail right before board meetings. Power Apps break workflows, and Intune setup lags for remote staff. Exchange Online spam floods inboxes despite filters. Meanwhile, compliance with Australian Privacy Principles adds headaches; Microsoft Purview alerts pile up without quick action.
Without a plan, ad-hoc requests wait up to three business days for first response. Then estimates take a full week. Clients approve and pay before work starts. Delays compound. Employees lose productivity. Operations managers field complaints from frustrated staff. Big businesses face downtime costs in the thousands per hour. Medium firms struggle with scaling Dynamics or Business Central. Small teams can’t afford full-time experts at $190 an hour.
In short, spotty support risks data breaches, lost sales, and regulatory fines. Australian companies need better options. Reactive fixes don’t scale. Costs spiral with unplanned overtime. Teams deserve faster resolutions. However, most providers lock you into vague contracts. Your setup demands predictable help now.
The Solution
Fixed-fee Microsoft 365 managed services from Cloud Solution IT end the chaos. We cover SharePoint migrations, Teams optimizations, Power BI dashboards, Power Apps builds, Power Automate flows, Exchange Online security, Intune deployments, Purview compliance, Business Central setups, and Dynamics integrations. Pre-packaged plans give quick access to our Australian-based experts. No contracts beyond one year. Hours roll over? No, they expire after 12 months to keep things fresh.
Pick the right fit for your business size. Premium suits large operations with 60 hours. Advance handles medium teams at 36 hours. Standard supports small groups with 24 hours. All at $190 per hour value. Submit requests anytime. Get priority responses. Avoid three-day waits and week-long estimates.
| Package | Ideal For | Hours (1 Year) | Rate |
|---|---|---|---|
| Premium | Big business | 60 | $190/hour |
| Advance | Medium business | 36 | $190/hour |
| Standard | Small business | 24 | $190/hour |
As a result, CIOs focus on growth. Operations run smooth. Costs stay fixed.
Key Features
Priority Response Times
Requests from package holders jump the queue. We start work same day for urgents. This cuts downtime for critical tools like Teams calls or Power BI reports.
Expert Coverage Across Tools
Our team knows SharePoint sites inside out. They handle Power Apps custom forms, Automate bots, Intune policies, Purview audits, and more. No need to train internals.
Australian Compliance Focus
We align setups with local data laws. Intune enforces AU-specific access. Purview scans for privacy risks. Business Central reports meet ATO standards.
Flexible Hour Usage
Burn hours on migrations or training. Track usage in a simple portal. Expires after 12 months, so plan ahead.
No Lock-In Contracts
Renew yearly or switch packages. Pay upfront for the bundle. Ad-hoc at $190/hour if needed.
24/7 Monitoring Option
Add monitoring for Exchange and Teams. Alerts trigger fast fixes within your hours.
How It Works
First, select your package online. Premium for 60 hours, Advance for 36, or Standard for 24. Pay once for the year.
Next, log requests in our portal. Attach screenshots or error logs. We triage in hours, not days.
Then, experts fix issues. Use hours for SharePoint tweaks, Power BI builds, or Intune setups. Get updates every step.
Finally, review completion. Hours deduct automatically. Renew or go ad-hoc next year.
Use Cases
Large Retail Chain Scales Teams and SharePoint A 150-person Sydney retailer used Premium hours to migrate 500 users to SharePoint libraries. Teams channels integrated with Power Automate for inventory alerts. Downtime dropped 80%.
Medium Manufacturer Optimizes Power BI Brisbane firm with 80 staff tapped Advance for custom Power BI dashboards. Linked Business Central data to track production. Reports now update real-time.
Small Agency Secures Exchange with Intune Melbourne agency of 30 deployed Intune via Standard hours. Exchange phishing stopped. Purview compliance scans ran monthly.
FAQ
How much do the packages cost?
Rates equal $190 per hour. Premium totals $11,400 for 60 hours. Advance is $6,840 for 36 hours. Standard costs $4,560 for 24 hours. All prepaid yearly.
What tools do you support?
We cover SharePoint, Teams, Power BI, Power Apps, Power Automate, Exchange Online, Intune, Purview, Business Central, and Dynamics. Custom integrations too.
Is my data secure?
Yes. We follow Australian standards. Access logs track changes. Purview helps with audits. No data leaves AU servers.
How fast is onboarding?
Buy a package, then submit your tenant details. We review in 24 hours. First fixes start next business day.
What if I run out of hours?
Switch to ad-hoc at $190/hour. Or upgrade mid-year. No penalties.
Ready to Fix Your Microsoft 365 Headaches?
Australian businesses from small shops to mid-sized firms save time with our fixed-fee Microsoft 365 managed services. Skip delays. Get experts on SharePoint, Teams, and Power tools today. Start with Premium, Advance, or Standard.