Managed IT Services & Support for Your Business
Minimise Costs & Boost Operational Efficiency - Get Managed IT Solutions from Experts.
What Are Managed IT Services?
What Managed IT Services Does CloudSolutionIT Offer?
Remote IT Support
Network Monitoring and Management
Server & Workstation Management
OUR CO-MANAGED IT SERVICES KEEP YOUR IT DEPARTMENT AT FULL STRENGTH
CloudSolutionIT facilitates businesses with robust data backup and recovery solutions – equipping them with the right tools to cope with unforeseen circumstances. We offer a variety of options – facilitating businesses to deploy and manage backup and recovery solutions best suited for their needs.
Managed Office 365 & Azure Services
We also enable you to build, test, deploy, and manage apps – tailored to your business needs. CloudSolutionIT offers Managed Azure Solutions – enabling you to create industry-specific apps best suited for your business.
Hardware and Software Procurement
CloudSolutionIT installs hardware and procures licencing agreements best suited for your needs. And, since we procure in bulk, our solutions are cost-effective and offered at the best price.
BYOD and Mobile Support
Does Your Business Need A Managed Service Provider?
How Your Business Benefits from Managed IT Services?
Lower IT Costs
Better Resource Allocation
Improved Operational Efficiency
How Does CloudSolutionIT Deliver the Managed IT Services?
Choose a Plan Best Suited For Your Needs
A Better Solution for Your MANAGED IT Company’s IT Needs
Our Onboarding Process
At the beginning of any managed services onboarding, the definition of services is a crucial part of the entire process. We discuss every service outlined in the signed Service Level Agreement. This process helps our team gain an in-depth understanding of your business in preparation for the onsite data gathering, process documentation, and ongoing support services.
Our technicians visit your site to gather information about your information technology environment and to begin the documentation process. They work their way through an extensive engineering checklist of discovery items and procedures, covering such things as network investigation, security assessment, backup verification, server room inspections, and policy documentation.
The primary goal of this phase is to ensure that your IT environment will meet your needs and that you’ll have the technology in place to help your business grow. We gather the information collected in Phase 2 and review it with your dedicated team (alongside our specialised senior technicians if needed).
Your CloudSolutionIT team meets with you to review your new client manual. This review includes a discussion of all findings, including recommendations for additional changes. It also includes the final tailoring of support procedures if needed. We schedule any recurring onsite visits and set up the cadence for recurring meetings between you and your Account Manager.